At Loop2Tech we are committed to supporting our clients before, during and after every project. This Support Policy outlines what you can expect from us.
Getting Support
You can reach our team by email or through the contact form on our website. We aim to respond to all enquiries within one business day.
Support Hours
Our support team is available Monday to Friday during standard business hours, excluding public holidays.
Maintenance & Updates
Ongoing maintenance, monitoring and updates are available through our support and care plans to keep your product fast, secure and effective.
Scope of Support
The exact scope and response times for your project are defined in your service or maintenance agreement.
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